After struggling to access her garden and bathroom facilities, 93-year-old Elaine* and her son John reached out to our HomePlus team to see if they could help.
Following her diagnosis of Osteoarthritis – a condition which affects mobility and can cause joint pain - daily tasks such as leaving her home or using the shower were becoming both difficult and unsafe.
With her mobility worsening over the last 12 months, it was important to John that he found a contractor who understood her needs and had experience in installing accessible bathrooms.
After approaching Age UK and Social Services for advice, John was put in touch with HomePlus in hopes of making her bungalow safer and more accessible.
“I didn’t want someone to just rip the bathroom out” he explained, “because most of what was already there was okay. We wanted to use what we had.”
According to John, HomePlus “ticked all the boxes” and it wasn’t long before they got to work planning with the rest of the team.
John met with our Adaptions Delivery Lead, Simon Kingsley-Davey to discuss what could be done to help Elaine.
“I found Simon very knowledgeable and easy to get along with. He was very practical and looked at ways to make it easier and cheaper for us.”
Despite complications early on, John was very pleased with their patience and willingness to go above and beyond what was asked of them.
“Mum kept changing her mind about what she wanted, but to HomePlus’ credit, they were very flexible throughout the job.”
The work involved converting the space into a wet room, with added handles and a mounted shower chair to support her while she uses her new bathroom.
After four days, the work on her new bathroom had finished, and John says he’s delighted with the result.
John said: “They’ve delivered everything she wanted. It was well designed, and mum feels very safe using it.”
“I wouldn’t hesitate to recommend them in the future, and I think mum would do the same.”
*name changed for confidentiality
We can help from start to finish. Tell us your issue and we’ll come up with a solution and fit it for you. We’ll even sort out any building regulations.
We can help fit specially designed equipment to help make your home more accessible and easier to get around. We’ll take into account any current or future needs, as well as taste and budget – making sure you can stay in your home for longer.
We specialise in adaptations for people living with dementia and visual impairment and can incorporate a range of features to lower stress, minimise confusion and enhance visibility when using facilities.
In bathrooms, we can install walk-in showers or wet rooms to reduce the risk of tripping, slipping, scalding and flooding and to enhance wellbeing and confidence.
In kitchens, we can install low access or adjustable units to suit the needs of multiple people and wheelchair spaces underneath work surfaces, hobs or sinks.
We can also fit stair lifts and handrails to make going up the stairs easier for people with limited mobility.
Outside the property, we can also install access ramps in keeping with gardens and patios.
We can also work on complex home conversions and extensions, helping provide ground floor accommodation.
Whatever the problem, we’re likely to have a solution. Get in touch and ask us about our design service.